Support

Tap the left or right side of the screen to paddle. Each tap pushes you forward and to that side, so alternate left and right to go straight. In Options you can switch to Real paddling, or to tapping either side of your canoe instead of either half of the screen. You can replay the tutorial any time from Help.

Make sure you're signed in to Google Play with the same Google account you bought it on, open Paddler, go to Shop → No ads and tap Restore purchases. If that doesn't work, email us your Google Play order number (it starts with GPA.).

Purchases are processed by Google Play, and refunds are requested through Google Play under its refund policy (open play.google.com, go to your order history and choose Request a refund). This doesn't affect your rights under the Australian Consumer Law or the consumer laws where you live.

Your coins, unlocks and stats are saved on your phone only. Uninstalling the app or clearing its data removes them, and there's no cloud backup, so they can't be recovered. Remove Ads can be restored (see above).

If the game asked for your consent when you first opened it, you can change your choice in Options → Ad privacy choices. You can also reset or delete your phone's advertising ID, or opt out of personalised ads, in your phone's settings (usually Settings → Google → Ads, or Settings → Privacy → Ads). See our privacy policy.

Ads come from Google and are set to content suitable for general audiences, but Google's filters aren't perfect. You can let us know what the ad was for, and many ads also have a small ⓘ or ✕ you can tap to report the ad to Google directly.

Open Options → Graphics and choose Battery saver.

Tell us your phone model, Android version and what you were doing, and include a screenshot if you can.