Privacy policy

UpStream Games · Covers all our games and this website · Last updated 15 October 2026

Who we are

"UpStream Games", "we", "us" and "our" means UpStream Games, the registered business name of a sole trader based in Queensland, Australia. Contact us about privacy at info@upstreamgames.com.au.

What this covers

This policy applies to the games we publish and to this website, and describes them as they currently work. Details for each game are listed at the bottom of this page.

Information stored on your device

Our games save your progress on your phone, for example coins, unlocked items, settings, stats and achievements. This information stays on your device. It isn't sent to us and we can't see it. You can delete it with the game's reset option, by clearing the app's data, or by uninstalling the game.

Advertising (Google AdMob)

Games that show ads use Google AdMob. To show, measure and protect ads against fraud, Google may collect and process information from your device, including:

• your device's advertising ID and other device identifiers
• your IP address, which can be used to estimate your general location (such as country or city, not your precise location)
• device and app information, such as phone model, operating system, language and app version
• how you interact with ads and the app, such as ad views, taps and app launches
• diagnostic information, such as crash and performance data from Google's ads software

Google collects this information directly and handles it under its own policies: How Google uses information from sites or apps that use its services and the Google Privacy Policy. We don't receive it ourselves; we only see summary reports (such as how many ads were shown).

Your choices. Where the law requires it (for example in the European Economic Area, the UK, Switzerland and some US states), the game shows Google's privacy message so you can give or refuse consent, or opt out, and you can change your choice later from the game's Ad privacy choices option. Anywhere in the world, you can reset or delete your advertising ID, or opt out of personalised ads, in your phone's settings (usually Settings → Google → Ads, or Settings → Privacy → Ads). If you opt out you'll still see ads, but they won't be personalised. Google's privacy tools are at myadcenter.google.com.

Purchases

In-app purchases (such as "Remove Ads") are processed by Google Play, or by Apple's App Store for iPhone versions. The store tells the game on your phone that the purchase was made so the game can unlock it. We never see your card or payment details. Your payment is covered by the store's own privacy policy (Google, Apple). The store may give us basic order details (such as an order number and country) for our sales and tax records.

When you contact us

If you email us, we receive your email address and whatever you include in your message, and we use it to reply to you and deal with what you've asked. Our email is hosted by VentraIP in Australia.

This website

This website doesn't use cookies, analytics or tracking. Our web host (Netlify) may keep standard server logs, such as IP addresses, browser type and the pages requested, for security and to run the site.

What we don't do

• We don't ask for your name, email, contacts, photos or precise location in our games.
• We don't have player accounts or profiles.
• We don't sell your personal information.

Some US state laws treat personalised advertising as "selling" or "sharing" personal information even when no money changes hands. You can opt out of personalised ads at any time using the choices described above.

Children

Our games are made for a general audience and are not directed at children under 13. We don't knowingly collect personal information from children under 13 (or the minimum age in your country). If you believe a child has sent us personal information, please contact us.

Overseas services

Google, Apple and Netlify may store and process information on servers outside Australia, including in the United States. Apart from these services, we only disclose information where the law requires it.

Legal bases (European Economic Area, UK and Switzerland)

If these laws apply to you: personalised ads are shown only with your consent, which you can withdraw at any time using the choices above. Non-personalised ads, fraud prevention and measurement rely on legitimate interests (keeping our games free and secure). Replying to your emails relies on our legitimate interest in responding. For ads, Google is an independent controller of the information it collects.

How long information is kept

Game data stays on your device until you reset it or uninstall the game. Emails are kept for as long as they're useful for helping you or for our records. Information Google collects is kept under Google's own policies.

Your rights

Depending on where you live, you may have rights to ask for access to, correction of, or deletion of personal information about you. Because we don't have accounts, the only personal information we normally hold about you is what you've emailed us. For information Google collects for ads, use the choices above or Google's privacy tools. To make a request or raise a concern, email info@upstreamgames.com.au. If you're not satisfied, you can contact your local privacy regulator (in Australia, the Office of the Australian Information Commissioner).

Security

We keep the information we hold to a minimum and use established providers. No method of storage or transmission is completely secure.

Changes to this policy

We may update this policy from time to time, for example when a game changes or we release a new one. The current version is always on this page, with its "last updated" date.

Game details: Paddler

Contact

UpStream Games · Queensland, Australia · info@upstreamgames.com.au